Effective Communication and Active Listening

This training video on Active Listening Skills explores the essential techniques for becoming a better listener in both personal and professional settings. It b...

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... English
... Certificate Course
... 0 Students
... 00h 20m

Course Overview

Title: Effective Communication and Active Listening


Duration: 34 Mins


Overview: Effective Communication and Active Listening

Effective communication is the foundation of successful interactions in both personal and professional settings. It involves the clear and respectful exchange of ideas, thoughts, and information, ensuring that messages are not only sent but also correctly received and understood. At the heart of effective communication lies active listening—the skill of fully focusing on a speaker, understanding their message, responding thoughtfully, and retaining the information shared.

Active listening goes beyond simply hearing words; it includes giving full attention, using positive body language, asking meaningful questions, and providing feedback that shows empathy and understanding. Together, these skills reduce misunderstandings, build stronger relationships, enhance teamwork, and create a positive communication culture in the workplace.

Mastering effective communication and active listening empowers individuals to express themselves clearly, listen with intent, and respond in ways that foster trust, collaboration, and mutual respect.


 Duration: 10 minutes

  1. Pass Mark: 80% (8 out of 10 correct answers required to pass)

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Unicom HR

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  • ... 3 Students
  • ... 14 Courses
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    Students

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    language

    English
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    Duration

    00h 20m
  • Level

    intermediate
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    Expiry period

    Lifetime
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    Certificate

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